The year at PSNC

  • July

    Five-year deal | After difficult negotiations HM Government agreed to make a five-year investment in community pharmacy. The deal secured £2.592bn per year for pharmacies, set out an ambitious programme of new services and avoided the planned funding cuts.

  • July

    CPCF contractor roadshows | The PSNC team toured the country, delivering a series of roadshows for contractors so they could hear more about the five-year deal for the Community Pharmacy Contractual Framework (CPCF).

  • August

    BBC medicine shortages interview | Following reports of shortages of HRT products, PSNC’s chief executive appeared on multiple BBC programmes to discuss medicines supply issues.

  • September

    Drug reimbursement reforms | PSNC published its response to a significant consultation by the Department of Health and Social Care (DHSC) on community pharmacy drug reimbursement reforms.

  • October

    MPs debate community pharmacy | MPs across multiple political parties debated issues concerning community pharmacy, including pharmacy closures, medicines shortages and the five-year CPCF.

  • October

    PSNC policy on prevention | Earlier in 2019, the Government had set out a green paper on prevention, outlining policy ideas to help prevent ill health. PSNC responded with suggestions for additional services that pharmacies could provide to support prevention.

  • November

    General election campaigning | Along with the NPA and RPS – created resources to help contractors and LPCs promote community pharmacy to the many parliamentary candidates who stood in the general election in December 2019.

Jo Churchill, Parliamentary Under Secretary of State for Health, October 2019

‘I am continually inspired, as everybody has been… by the compassion, dedication and commitment of those who work in the NHS family. I saw that myself last week when I met pharmacists and the chief exec of the Pharmaceutical Services Negotiating Committee at the Local Pharmaceutical Committee Conference. That underlined to me again what an essential part of the NHS the pharmacy is, working day in and day out on improving outcomes for patients and for the community, which lies at the heart of what they do.’


  • January

    CPCS off to a flying start | Over 114,000 patients were referred to the Community Pharmacist Consultation Service (CPCS) in the first 10 weeks after the service launched.

  • January

    First alert to coronavirus | The first story about COVID-19 – which at the time was named the Wuhan Novel Coronavirus – featured on the PSNC website at the end of January 2020. At this time, two patients in England had tested positive for COVID-19.

  • February

    CPCF Year 2 Agreement | Arrangements for 2020/21 were agreed, including increased Transitional Payments, a renewed Pharmacy Quality Scheme (PQS) with banded payment structure and a commitment to further exploring travel vaccinations.

  • March

    National clinical audit cancelled | Following discussions with PSNC, NHS England and NHS Improvement (NHSE&I) waived the requirement for pharmacies to complete the National Antimicrobial Stewardship Clinical Audit for 2019/2020.

  • March

    Radio 4 | PSNC’s Chief Executive Simon Dukes featured on Radio 4 talking about issues facing the supply chain. Simon called for urgent investment in community pharmacies to support them through what was fast becoming an unprecedented situation.

  • March

    More services postponed | PSNC gained agreement from NHSE&I and the DHSC to postpone a number of services prioritising the pandemic response. This included the PQS, the Hepatitis C testing service and Pharmacy Integration Fund pilots.

  • March

    Urgent cash injection agreed | Following weeks of urgent negotiations with HM Government, ministers agreed to inject £300 million into the sector over the following two months in recognition of the significant cashflow pressures faced by pharmacies.